Goldhorn America/ Orca Design & Manufacturing supports their products and guarantees them to be free of manufacturing defects for a period of:

1 year (non-transferrable) from the date of purchase, if purchased from and authorized retailer.

3 years (non-transferrable) from the date of purchase, if the product is purchased from and installed by an authorized retailer, and no alterations are made to the installation or setup of the product outside of the authorized retailer.

If you suspect an issue with your product, please contact the authorized retailer you purchased it from and/or had it installed by. The authorized dealer will then work directly with Goldhorn America / Orca Design & Manufacturing to obtain service, if necessary.

Products bought from a non-authorized retailer do not carry the original Goldhorn America warranty. This means that if you buy from a non-authorized retailer and you encounter a problem with the product, you will have to go back to that retailer to get help and we cannot guarantee the quality of the assistance you will then receive.

Our support team is available to assist with installation, troubleshooting, and product recommendations. Use our contact form or call us at 1.888.340.4403.

Only purchase your products from our authorized retailers in order to guarantee genuine products and warranty coverage. To locate your nearest retailer, contact us here.